Privacy Policy

Privacy Policy

Introduction

Welcome to https://what-feed-do-robins-like.feedersandmore.co.uk (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, applications, online services, and products offered under the domain https://what-feed-do-robins-like.feedersandmore.co.uk. It is important to be aware that this privacy statement does not extend to external links or third-party platforms, which may have their own distinct privacy policies governing data collection and usage.

Processing Activities

This policy comes into effect when you engage in any of the following activities:

1. Using our applications or services as an authorized user.
2. Visiting our website(s) linked to this Privacy Policy.
3. Subscribing to receive communications, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

1. Account Information: Details required to create and manage your user account on our platform.
2. Payment Information: Data needed for processing transactions, such as credit card numbers, billing addresses, and payment history.
3. Financial Information: Personal financial details used for accounting and compliance purposes.
4. Purchase Information: Records of products or services you have purchased from us, including order details and delivery information.
5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information to enhance user experience.
6. Location Data: Information about your geographical location when you interact with our services, used for personalized content and marketing.
7. Feedback: Comments, reviews, or suggestions provided by users to improve our products and services.
8. Social Media Information: Data from social media platforms when users choose to connect their accounts to our services.
9. Product Information: Details about the products you interact with on our website, including viewing history and preferences.

We obtain this data through direct user input, tracking technologies, and third-party partners who assist us in providing our services.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on how users interact with our website. Cookies can be categorized as:

1. Strictly Necessary: Essential for navigation and using core features of the website.
2. Preference: Remembering user preferences, such as language settings or layout choices.
3. Analytics: Collecting statistical data about your use of our services to improve functionality and performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met or if an account is inactive for a specified period, we securely delete or anonymize the data in accordance with applicable laws and regulations.

Security Measures

To protect your data from unauthorized access, disclosure, alteration, or destruction, we have implemented robust security measures. This includes encrypted communication channels, secure third-party processing, and regular security assessments to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children, and all efforts are made to prevent such collection.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data, including:

1. Access: The right to request access to and receive a copy of the personal data we hold about you.
2. Rectification: The right to correct or update incomplete or inaccurate personal data.
3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
4. Restriction: Limiting how we process your personal data in specific situations.
5. Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
6. Objection: Objecting to the processing of your personal data for specific or all purposes.
7. Non-Discrimination: The right not to be subjected to automated individual decision-making, including profiling.
8. Appeals/Complaints: Filing appeals or complaints with our privacy team regarding data processing practices.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

If you have any inquiries, wish to unsubscribe from our communications, or have questions regarding data privacy, please contact us:

• Email: [email protected]
• Address: [Privacy Team Contact Address]

We value your trust in our commitment to data privacy and security.